Data & AI infrastructure for the pet industry — clinics and pet owners come first

Every pet,
one intelligent record.

We're building an AI scribe that drafts the consult note while you examine, in Mandarin or English, and a record that can follow the pet to its next clinic, with the owner's consent.

A demo is about 30 minutes on Tencent Meeting or WeChat video, or a visit in Shanghai: the scribe and workspace as they stand today, then your questions.

  • Free for design-partner clinics during the programme
  • The vet reviews every note
  • Designed so data stays in mainland China
24,000+
registered vet clinics in China (as of October 2025). Most keep their own records.

Source: East-West Veterinary Platform (WESAVC), Chinese Veterinary Medical Association et al., 2025 China Pet Medical Industry White Paper, January 2026

3 years
the minimum time a clinic must keep each record, on paper or electronic. Change clinic, and the record doesn't follow on its own.

Source: Ministry of Agriculture and Rural Affairs, Announcement No. 734, Animal Diagnosis and Treatment Medical Record Management Standards, December 2023

1–3%
of pets insured (end of 2025). Insurers price blind.

Source: Paidu Pet Industry Big Data Platform, 2026 China Pet Industry White Paper (Consumption Report), January 2026 (to be verified)

¥312.6B
urban cat and dog consumer market (2025).

Source: Paidu Pet Industry Big Data Platform, 2026 China Pet Industry White Paper (Consumption Report), January 2026

The problem

Change clinic, and the history starts from zero.

Records sit on paper or in one clinic's system. The owner can't carry them, and the next vet can't see them. We're building one record per pet that can follow it, with the owner's consent.

Illustration: three scattered records become one, shared with the owner's consent.

For clinicsThe AI scribe and clinical workspace
AI Clinical ScribeIn development

Eyes on the patient.
Not the keyboard.

Designed to draft a structured SOAP note as you speak, in Mandarin or English. You review it, then save.

30+ minper vet, per day. What we're designing the scribe to give back.
Clinical WorkspaceIn development

Clinic records,
without the paper chase.

Records, prescriptions, imaging and billing in one tablet-first workspace, designed around the clinic's day.

  • Red flags from the owner app, routed to the treating vet Coming next
  • Smart Scheduling and Inventory Forecasting Coming next
For pet ownersThe health passport and AI assistant
Pet Health PassportIn development

Its health record.
In your WeChat.

One lifelong record you control, with vaccines, visits and medicines in one place, and plain-language answers between visits. A WeChat mini-program first.

One lifelong record

Vaccines, visits, medicines and allergies, in one record.

In development

Plain-language answers

Breed-aware advice, and the vet for anything clinical.

In development

No missed boosters

Vaccine and care reminders, on time.

In development

Your call

Designed so you decide who else sees the record, and can withdraw.

In development
For partnersInsurers, pharma and brands
Consent-bound data APIIn development

Consent first.
Then data.

Designed so insurers, pharma and brands receive only what an owner has explicitly agreed to share, for a stated purpose, and revocable at any time.

1–3%of pets insured (end of 2025). Insurance is offered by licensed insurers; Petnest AI provides the technology.

Source: Paidu Pet Industry Big Data Platform, 2026 China Pet Industry White Paper (Consumption Report), January 2026 (to be verified)

AI layer

Models that read the whole chart.

Every model is designed to read the same record — history, labs, medicines and what the owner reports — not one form at a time. Two agents come first; the others follow, phase by phase.

In development

AI Clinical Scribe

Designed to turn a spoken consult in Mandarin or English into a structured SOAP note the vet reviews before it's saved, and to save 30+ min per vet per day.

In development

AI Owner Assistant

Plain-language answers, breed-aware advice and care reminders, deferring to the vet on anything clinical. Designed to run on a large model filed in China; every answer is labelled AI-generated.

Coming next

Diagnostic Co-pilot

Designed to lay out differential leads for the vet and flag dosing sensitivities. The vet makes the final call.

Coming next

Anomaly Detection

Designed to follow the record over time and flag trends early, such as creatinine trending up.

Coming next

Pet Health Avatar

Weight, activity and early-warning cards in one view, so prevention becomes a habit.

Trust & security

The scribe drafts.
The vet decides.

We treat a pet's record like medical data: the vet signs every note, the owner decides who sees it, and every access is logged.

Trust centre
  • The vet reviews every noteDesigned so nothing is saved before the vet has reviewed it.
  • It writes up. It doesn't diagnose.The scribe is designed to write up what the vet says. It doesn't diagnose or prescribe.
  • Owners decide who sees itDesigned so the owner decides who else sees the record, and can withdraw at any time.

PIPL-native

Designed for PIPL from the first row of data: every use of an owner's personal information has a stated purpose and the owner's separate consent, which they can withdraw.

Tokenised consent

Designed so consent is set per partner and per data type, and the owner can revoke it.

Data localisation

Designed so all data stays in mainland China (Shanghai).

Full audit log

Designed so every read and write is logged, with identity and scope.

Design-partner programme

Help shape it.
Become a design-partner clinic.

We're looking for our first design-partner clinics in Shanghai. When the first version is ready, that's where it starts.

Become a design-partner clinic

What you get

  • The AI scribe and clinical workspace, free for the whole programme
  • A direct line to the founding team
  • Your workflow shapes what we build first

What we ask

  • A first conversation or a visit
  • Real use and honest feedback once the first version is ready

Who it's for

  • Shanghai first
  • Teams that want less typing and more time with patients
  • Consults in Mandarin or English
Team

Founded in Shanghai.

A small team in Shanghai, plus a veterinary advisor. We'd rather build this with clinics than for them.

Thomas Chen · 陈骞

Founder & CEO

Founded Petnest AI in Shanghai. Believes the next decade of pet care is decided at the data layer.

Hu Ling · 胡玲

Chief Business Officer (joins at closing)

Dr Laetitia Rizzo

Clinical advisor · veterinarian (France)

No pet should start from zero.

Be among the first clinics to leave paper behind.

Free for design-partner clinics during the programme. Questions? Write to us

Get a demoDesign-partner programme