Skip to content
One record per pet.
Every product
builds on it.
Three layers are designed to share one consented record per pet. Clinic software, the owner app and a basic consent-bound data API come first; the other products follow, phase by phase. Every product below says where it stands.
A demo is about 30 minutes on Tencent Meeting or WeChat video, or a visit in Shanghai: the scribe and workspace as they stand today, then your questions.
Status: In development Preview Illustration · not a live API Coming next On the roadmap
Clinics first, then owners, then partners.
Each phase depends on the data the previous one produces. We do not promise dates.
Nothing is live in a clinic yet. The order is a design intent, not a commitment.
The vet's side: one tablet for the whole day.
A web and tablet EHR with AI agents, designed so every screen takes work away from the vet instead of adding to it.
Clinical Workspace
Web and tablet EHR · prescriptions · imaging · billing · staff workflows · multi-clinic admin.
AI Clinical Scribe
Voice → structured SOAP draft in real time, saved only after the vet reviews and signs. ZH/EN. Visit summary drafted alongside. Designed to save 30+ min per vet per day.
- Diagnostic Co-pilotVetComing next
Designed to lay out differential leads for the vet, flag dosing sensitivities and surface breed-aware similar cases; the vet decides.
- AI RadiologyVetComing next
Designed to assist image reading and show confidence scores; the vet makes the call.
- Surgery Prep AIVetComing next
Designed to build a pre-op risk profile, match anaesthesia protocols and draft post-op care templates.
- Chronic Care TrackerVetComing next
CKD · diabetes · arthritis · obesity — designed for automatic follow-ups, longitudinal lab trends and owner reminders.
- Treatment Cost IndexVetComing next
Designed to benchmark procedure prices by city and flag unusual price variance.
- Smart SchedulingVetComing next
Designed to estimate a realistic slot length for each case, flag no-show risk and route complex cases to senior vets.
- Inventory ForecastingVetComing next
Designed to forecast demand for vaccines, antiparasitics, diets and consumables and prompt a reorder when stock runs low; the clinic decides what to order.
- Workload BalanceVetComing next
Designed to show each vet's caseload by complexity, suggest mentoring pairs and flag early signs of overload; never to rate individuals.
- Catchment InsightsVetComing next
Designed to show the breed mix, age profile and common conditions around the clinic, from consented, de-identified aggregate data, to help plan services.
- SaaS ↔ Owner App SyncVet & ownerComing next
Designed to answer owners between visits and, with the owner's consent, pass red flags to the treating vet's Clinical Workspace.
The owner's side: one record, plain answers.
A lifelong, portable record plus AI agents designed for the owner — so clinical care is easier to understand.
Pet Health Passport
Lifelong record, portable across providers · imaging · vaccines · meds · allergies — owner-controlled, shared only with consent.
AI Owner Assistant
Everyday questions in plain language · breed-aware advice · vaccine and care reminders · anything clinical goes to the vet. Designed to run on a large model filed in China; every answer is labelled AI-generated.
- Owner Translation LayerOwnerComing next
Designed to turn clinical terms into plain words — the same record, which expat families can also switch to English or French.
- Pet Health AvatarOwnerComing next
Designed as an engagement dashboard: weight, activity and mood trends · early-warning cards · gamified prevention.
- Smart RecommenderOwnerComing next
Diet · supplements · grooming · accessories — designed to suggest vet-validated picks from the pet's medical profile, not its browsing history.
- Anomaly DetectionVet & ownerComing next
Designed to raise longitudinal alerts such as 'creatinine trending up' or 'weight loss accelerating'.
- Predictive Care TimelineOwnerComing next
Designed to map upcoming care such as deworming, heartworm tests and dental checks, each one bookable at the usual clinic.
- Trust layerOwnerComing next
Designed to give owners price references and explain, in plain words, the evidence behind a treatment plan, so they understand it and can trust their vet.
- AI Shopping AgentOwnerOn the roadmap
Designed to answer owners' product questions in natural language, with vet-validated picks based on their pet's health record.
Consent first. Then data.
Designed so pharma, insurers and brands receive only what an owner has agreed to share, for a stated purpose — each with its own key, every request audit-logged.
Consent registry
Every consent recorded on its own: to whom, which data, for what, for how long. The owner can revoke at any time, designed to take effect within seconds; every read and write goes to the audit log.
Consent-bound data API
Tokenised scope per request · designed to follow PIPL · audit-logged · distinct keys per partner. An illustration today, not a live API; the basic version follows the consent registry, the full enterprise version is on the roadmap.
- Population Health MapsPartnerComing next
Designed to map anonymised disease incidence by city tier, breed, age and district, refreshed regularly.
- PMS IntegrationsPartnerComing next
Designed to connect with existing practice-management systems and bring legacy records into the Petnest AI schema.
- Strategy & Analytics EngagementsPartnerComing next
Designed to deliver market-entry, category-planning and market-access strategy work for brands, breeders and pharma, from consented, de-identified aggregate data.
- Pharmacovigilance NLPPartnerOn the roadmap
Designed to mine clinical notes for adverse-event signals, with monthly safety reports for pharma.
- RWE Study PlatformPartnerOn the roadmap
Designed for consented observational cohorts and structured outcome capture, designed around a veterinary-drug filing with the Ministry of Agriculture and Rural Affairs, using the US FDA guidance on real-world evidence (RWE) as a design benchmark.
- IoT Device FeedsPartnerOn the roadmap
Designed to stream data from wearables, activity trackers, lab analysers and imaging machines straight into the record.
- Public-health SurveillancePartnerOn the roadmap
Designed to give city authorities near-real-time syndromic surveillance and antimicrobial-resistance (AMR) stewardship dashboards, from consented, de-identified clinical data.
Insurance with context.
Designed for multi-factor underwriting on consented, longitudinal care history; enrolment and claims are handled by the licensed insurer, the vet counter is only the entry point.
- Underwriting EnginePartnerComing next
Designed for multi-factor risk scoring on consented history: breed × age × care history × geography.
- Embedded EnrolmentPartnerComing next
Designed for one-tap enrolment at the vet counter: pre-filled risk data · quote and payment inside the licensed insurer's or intermediary's own flow.
- Vet-Counter Direct PayPartnerOn the roadmap
Designed for real-time claims validation: the insurer pays the clinic directly and the owner pays only the deductible.
- Claims Validation APIPartnerOn the roadmap
Designed to check treatment against policy coverage automatically, flag possible fraud and lighten adjusters' workload.
- Actuarial TablesPartnerOn the roadmap
Designed to provide licensable Chinese pet actuarial tables with breed-level incidence, refreshed regularly for reinsurers.
- Portfolio AnalyticsPartnerOn the roadmap
Designed as an insurer dashboard: loss ratio by cohort · early warning on adverse selection · pricing insight.
- Life-stage Policy AdjustmentPartnerOn the roadmap
Designed to help licensed insurers adjust premiums to a pet's life stage, using care history shared with the owner's consent, instead of flat pricing.
- Predictive Claims AgentPartnerOn the roadmap
Designed to give licensed insurers an early warning on pets whose risk is rising, before the high-cost years begin, from care history shared with the owner's consent.
Insurance products are offered by licensed insurers; Petnest AI provides the technology. Designed so policies are quoted, sold and paid only by licensed insurers or licensed intermediaries; Petnest AI shares the care history only with the owner's separate, revocable consent.
Recommendations grounded in care.
Designed to recommend products from the pet's health trajectory — not from the ad auction.
- MarketplaceOwnerOn the roadmap
Designed to bring together vet-validated brands, with products curated to the pet's medical needs.
- Smart AgentPartnerOn the roadmap
Designed as a conversational agent — 'Time to switch to senior food?' — personalised by health trajectory.
- Bundling EngineOwnerOn the roadmap
Designed to bundle insurance, diet, preventive care and grooming at the right moment in a pet's life.
- Prescription FulfillmentVetOn the roadmap
Designed so a prescription written in the Workspace reaches the owner the next day, with auto-refills.
- Brand Co-marketingPartnerOn the roadmap
Designed to give brands opt-in cohorts for launches, evidence-based claims and CRM integration.
- Loyalty & Care PlansOwnerOn the roadmap
Designed as annual care plans that bundle vet visits, food and insurance in one subscription.
Ten AI agents — each designed for one job and one feedback loop.
Every agent is designed to run on the same consent-bound data layer. The scribe and the owner assistant come first; the other eight follow, phase by phase.
AI Clinical Scribe
Voice → SOAP draft · saved only after the vet's review · ZH/EN · designed to save 30+ min per vet per day
AI Owner Assistant
Everyday questions in plain language · care reminders · anything clinical goes to the vet · designed to run on a large model filed in China, answers labelled AI-generated
- Diagnostic Co-pilotComing next
- Surgery Prep AIComing next
- Owner Translation LayerComing next
- Pet Health AvatarComing next
- Smart RecommenderComing next
- Anomaly DetectionComing next
- Smart AgentOn the roadmap
- Pharmacovigilance NLPOn the roadmap
Standard terminology + SOAP + NLP — the schema everything else is designed to build on.
Without the schema, the AI agents would be guessing. With it, each consult is designed to become structured data that other products can build on, but only with the owner's consent.
Standard clinical coding
Designed to map to ICD-11-style international coding, using international veterinary terminology, so records can be compared across clinics, regions and years; the exact standard is not final.
SOAP structuring
Subjective / Objective / Assessment / Plan — the standard clinical note structure, designed to apply to every consult.
Clinical NLP
A domain-tuned language model designed to turn free text into structured fields — including legacy paper records, via OCR.
OCR + ingestion
Designed to bring paper notebooks, PDFs and records from existing practice-management systems into one schema.
IoT Device Feeds
Designed to stream structured data from wearables, lab analysers and imaging machines straight into the record.
Audit log
Designed to record every read and write with timestamp, identity and scope, so every access can be traced.
From the consult to a partner, the owner's consent sits in between.
AI drafts, the vet signs, one record per pet; without the owner's separate consent, no partner sees the record.
Audit log: every read and write at each step above is recorded with time, identity and scope.
Any transfer abroad needs a legal basis and the owner's separate consent. Except where Chinese law requires it, for example when a clinic reports a notifiable animal disease to the authorities.
The scribe and the workspace come first.
Two clinic products are in development; the rest of the platform builds on them. See them as they stand today.
Free for design-partner clinics during the programme. Insurer, pharma or brand? Talk to us