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Pet care in China
has no shared record.
We're building it.
Clinic chains, insurers, e-commerce and diagnostics each have scale, and each sees one slice of a pet's record. Petnest AI is building the neutral layer between them, with the owner's consent at every step.
One record, a whole life.
Change clinic today and this history starts from zero. Petnest AI is designed so it doesn't have to.
The case in brief
A ¥312.6B category (2025), unconnected
Messaging, payments and mobility each have a super-app in China. Pet care still has no neutral shared record connecting a clinic, an owner and an insurer: only 1–3% of pets were insured at the end of 2025, and China's 24,000+ registered clinics mostly keep their own records.
A connected layer, not a platform
Not a clinic chain, not a single app — a neutral backbone designed so clinics, owners and partners can all connect to it. One record per pet, shared when the owner consents.
Built for China from day one
Designed to follow PIPL, consults in Mandarin and English, and consent the owner can switch off. Three patents drafted, ready to file.
One layer → one record per pet → shared when the owner says yes.
¥312.6B (2025, urban cat and dog consumer market). Source: Paidu Pet Industry Big Data Platform, 2026 China Pet Industry White Paper (Consumption Report), January 2026
24,000+ registered animal clinics (as of October 2025). Source: East-West Veterinary Platform (WESAVC), Chinese Veterinary Medical Association et al., 2025 China Pet Medical Industry White Paper, January 2026
1–3% of pets insured (end of 2025). Source: Paidu Pet Industry Big Data Platform, 2026 China Pet Industry White Paper (Consumption Report), January 2026 (to be verified)
One record, four steps.
Each one feeds the next.
The AI scribe is designed to draft the note while the vet consults; the vet reviews and signs. The record is structured from day one.
The Pet Health Passport is designed to show the full history in plain language, with reminders. Owners who come back keep the record complete.
Owners choose what to share and can revoke it. Partners pay for consented access through the API. We never sell a pet's file. Designed so an insurer sees a pet's history only with the owner's separate, revocable consent; pharma, research and brands are designed to receive only de-identified, aggregated signals.
Built first for PIPL and bilingual consults; the same design is meant to travel.
How we will make money.
When a data company says "free", people ask who is paying. So here it is, plainly, and without numbers.
- Design-partner clinicsUse the scribe and the workspace free during the programme. Afterwards, paid clinic software; pricing is not set, and any price is agreed in writing before it applies.
- Pet ownersUnder current plans, the basic health passport will be free. We'll state the terms before launch.
- Licensed partnersInsurers, pharma and brands pay for consent-bound data services: data is provided only where the owner has said yes. Pharma, research and brands are designed to receive only de-identified, aggregated signals.
- We never sell a pet's file.Designed so an insurer sees a pet's history only with the owner's separate, revocable consent. Insurance products are offered by a licensed insurer; Petnest AI provides the technology.
Each kind of tool does something well.
Each one sees part of the record.
What we are building is a neutral layer any clinic, insurer or researcher can join, with the owner's consent.
Category descriptions are based on public information as of October 2026; corrections welcome.
Each piece already exists abroad.
As far as we know, no neutral layer puts them together.
Banfield (US)
A clinic chain that turned its own records into long-term research — data from its own hospitals only.
SAVSNET (UK)
Consult notes from many practices feed disease surveillance — mainly research-funded, not a commercial product.
Trupanion (US)
One insurer pricing on years of pet health data — its own data only.
IVC + SignalPET (UK)
One clinic group announced a rollout of AI X-ray reads across its UK clinics (2022) — inside that group only.
Each shows one piece. As far as we know, none is a neutral layer any clinic, insurer or researcher can join. That is the space we see.
Sources: each organisation's website, annual report and peer-reviewed papers (2021–2026). Based on public information as of October 2026; corrections welcome.
One record. Three groups it's designed to help.
Notes drafted as you consult
The AI Clinical Scribe is designed to draft the note and the visit summary while you consult; you review and sign before anything is saved. Designed to save 30+ min per vet per day.
Helping junior vets ramp up
Shared protocols in the Clinical Workspace, designed to help junior vets get up to speed faster.
Imaging confidence
AI Radiology is designed to assist image reading with structured reads and confidence scores, built for breeds common in China; the vet makes the call.
Lifelong continuity
Move city or clinic without starting from zero: the Pet Health Passport is designed to share the full record in seconds, with your consent.
Care in plain language
The Owner Translation Layer is designed to turn clinical terms into plain words; expat families can also switch to English or French.
Predictive Care Timeline
Designed to map the care ahead — deworming, annual checks, dental checks — so preventive care happens on time.
Insurance with context
The Underwriting Engine is designed for multi-factor pricing on consented care history. Vet-counter direct pay and Chinese actuarial tables are on the roadmap.
Pharma safety & evidence
Pharmacovigilance NLP is designed to surface adverse-event signals in clinical notes; the RWE Study Platform (RWE: real-world evidence) is designed around a veterinary-drug filing with the Ministry of Agriculture and Rural Affairs.
One Health
Public-health Surveillance is designed to give city authorities near-real-time syndromic and AMR stewardship dashboards.
Convinced?
Help us build it.
Design-partner clinics decide what goes into the first version. Insurers, pharma and brands can start the conversation now.
Free for design-partner clinics during the programme. A demo is about 30 minutes on Tencent Meeting or WeChat video, or a visit in Shanghai: the scribe and workspace as they stand today, then your questions.