About Petnest AI · 宠巢智能

Building the record
pet care is missing.

Petnest AI (宠巢智能) is a Shanghai start-up building one intelligent record per pet, starting in China. First come an AI scribe for vet clinics and a health passport for owners, both in development. We want to build them with clinics, not just for them.

Illustration: the folded-paper dog and cat, nose to nose
Our thesis

One shared record per pet. Not another platform.

Clinics keep their notes. Owners keep control. Partners see only what owners allow. We build the layer in between, and the AI on top of it is designed so a vet can always see why it said what it said.

The AI scribe drafts; the vet reviews and signs every note. Nothing goes into the record on a machine's word alone.

24,000+
registered vet clinics in China (as of October 2025). Most keep their own records.

Source: East-West Veterinary Platform (WESAVC), Chinese Veterinary Medical Association et al., 2025 China Pet Medical Industry White Paper, January 2026

3 years
the minimum time a clinic must keep each record, on paper or electronic. Change clinic, and the record doesn't follow on its own.

Source: Ministry of Agriculture and Rural Affairs, Announcement No. 734, Animal Diagnosis and Treatment Medical Record Management Standards, December 2023

1–3%
of pets insured (end of 2025). Insurers price blind.

Source: Paidu Pet Industry Big Data Platform, 2026 China Pet Industry White Paper (Consumption Report), January 2026 (to be verified)

¥312.6B
urban cat and dog consumer market, 2025.

Source: Paidu Pet Industry Big Data Platform, 2026 China Pet Industry White Paper (Consumption Report), January 2026

Team

Founded in Shanghai.

A small team, plus a clinical advisor; the technical lead is not named yet. We're looking for design-partner clinics to help decide what we build first.

Thomas Chen · 陈骞

Founder & CEO

Hu Ling · 胡玲

Chief Business Officer (joins at closing)

Dr Laetitia Rizzo

Clinical advisor · veterinarian (France)
Where we stand

As of October 2026, where we are.

Only what can be checked: no figures, no promises.

  • CompanyPetnest AI Shanghai (上海宠巢智能科技有限公司) is registered, based in Shanghai.
  • WebsiteThe website's ICP and public-security filing numbers are shown in the footer and can be checked on the authorities' sites.
  • ProductsThe AI scribe, the clinical workspace, the health passport and the owner assistant are in development; nothing is live in a clinic yet.
  • ProgrammeThe design-partner programme is open, Shanghai first; free during the programme.
  • Patents3 patents drafted, ready to file.
  • ContactEverything: thomas@petnestdata.com, we reply within one working day.
Build roadmap

Sequenced by data, not features.

We plan each phase to start once the previous one has produced the data it needs.

Phase 0
In development

Design partners: building it together

Shaping the AI scribe and the clinical workspace with the first design-partner clinics.

  • Design-partner programme (Shanghai first)
  • AI Clinical Scribe and Clinical Workspace (in development · screens are previews)
Free for design-partner clinics during the programme.
Phase 1
In development

Clinics live: solving the broken record

Scattered data, unified into one backbone.

  • Clinical Workspace (web)
  • AI Clinical Scribe

Following on

  • Diagnostic Co-pilot · Surgery Prep AI
  • Treatment Cost Index
The vet reviews and signs every note; the tools that follow build on the records this phase creates.
Phase 2
In development

Owners: a record that travels

Designed so that, with the owner's consent, the record follows the pet to the next clinic.

  • Pet Health Passport (WeChat mini-program first)
  • AI Owner Assistant
  • Consent registry · Consent-bound data API (basic)

Following on

  • Pet Health Avatar · Smart Recommender
  • Anomaly Detection
Designed so every share needs the owner's separate consent, revocable at any time.
Phase 3
On the roadmap

Partners: insurance, commerce and data

One consented record, connected to insurers, brands and pharma.

  • Consent-bound data API (full)
  • Marketplace · Insurance B2B2C
  • Vet-Counter Direct Pay · Smart Agent
  • Pharmacovigilance NLP
Designed so partners see only what owners agree to share. Insurance products are offered by a licensed insurer; Petnest AI provides the technology.
Compliance & trust

Compliance designed into the data layer — not retrofitted later.

Petnest AI is being designed PIPL-native from the first row of data, so owners decide who sees their pet's record: every use of an owner's personal information has a stated purpose and needs the owner's separate consent, which they can withdraw at any time, except where Chinese law requires it, for example when a clinic reports a notifiable animal disease such as rabies to the authorities. This page describes how the product is designed, not a certification.

PIPL-native design

Designed to follow PIPL from the first row of data: every use of an owner's personal information has a stated purpose, needs the owner's separate consent and can be withdrawn at any time.

Data stays in mainland China

Designed so clinical and pet records stay in mainland China (Shanghai), with no cross-border transfer without a legal basis.

Consent registry

Designed so every consent is recorded on its own: to whom, which data, for what, for how long. The owner can revoke at any time, and revocation is designed to take effect within seconds.

Audit log

Designed so every read and write is logged with time, identity and scope, and can be traced afterwards.

Multi-party access

Designed so each party, owner, clinic or insurer, holds its own access token, with no global key.

Generative AI

The owner assistant is designed to run on a large model filed in China and computed in mainland China; every AI answer is labelled AI-generated. The scribe only drafts; the vet reviews and signs. No filing of our own is completed yet; it will be done as the law requires before launch.

Consult audio and AI training

Designed so the consult recording is used only to draft the note, never to train the AI, and so design-partner clinics' note text is used by default to improve the AI scribe, but only once anonymised: anything that identifies a person is removed and cannot be restored. Under PIPL, anonymised information is not personal information. A clinic can refuse in writing at any time; new notes are then no longer used for training. How long recordings are kept and this arrangement are both set in the written agreement signed before the collaboration starts.

Questions clinics ask

3 patents drafted, ready to file. See the trust centre

Press & brand

If you write about us, here is how.

Petnest AI (宠巢智能) is a Shanghai start-up building data and AI infrastructure for the pet industry; clinics and pet owners come first. The products are in development.

Company description (free to quote)

Chinese (about 120 characters)

宠巢智能(Petnest AI)是一家位于上海的初创公司,正在打造宠物行业的数据与 AI 基础设施,诊所与宠主率先受益,目标是让每一只宠物都有一份智能病历。首批产品为 AI 病历助手、临床工作台与宠物健康护照,均在研发中;前两项在合作诊所计划期间对参与诊所免费。运营主体为上海宠巢智能科技有限公司。

English (about 65 words)

Petnest AI (宠巢智能) is a Shanghai start-up building data and AI infrastructure for the pet industry, with clinics and pet owners first. The aim: every pet, one intelligent record. Its first products, an AI scribe, a clinical workspace and a pet health passport, are in development; the first two are free for clinics in the design-partner programme, for its duration. Operating company: Petnest AI Shanghai (上海宠巢智能科技有限公司).

Petnest AI logo, English lockup

English lockup

For English contexts. Vector file (SVG), plus a PNG 1024 px wide on a transparent background; do not stretch or recolour.

宠巢智能 Petnest AI logo, Chinese lockup

Chinese lockup

Bilingual lockup for Chinese contexts: 宠巢智能 first, Petnest AI second. SVG, plus a PNG 1024 px wide on a transparent background.

Colours

#9c9c6c green#d9824b orange#f0e6d2 ivory#3e4c3a dark green (text)

On light backgrounds; no drop shadow, no outline on the logo.

Name and contact

Write 宠巢智能 in Chinese and Petnest AI in English; no abbreviations. Legal name: 上海宠巢智能科技有限公司 (Petnest AI Shanghai).

Press contact: thomas@petnestdata.com

Careers

Come build the record pet care is missing.

The company is registered in Shanghai, and the first team will be built there: engineers, vets and product people. No open roles yet — write to thomas@petnestdata.com and say what you'd bring.

Write to us See what we're building

Employer: Petnest AI Shanghai (上海宠巢智能科技有限公司). Applications are used only for recruiting and deleted 12 months after our last exchange; see the privacy policy.

Investors & press

Investors & press: thomas@petnestdata.com. We reply personally.

Building this with clinics, not for them.

Join the first design-partner clinics and help decide what we build first.

A demo is about 30 minutes on Tencent Meeting or WeChat video, or a visit in Shanghai: the scribe and workspace as they stand today, then your questions. Free for design-partner clinics during the programme. Insurer, pharma or brand? Talk to us

Get a demoDesign-partner programme