Your notes, drafted while you examine.

Not yet. Petnest AI is in development and we're looking for our first design-partner clinics in Shanghai. Design partners start using it once the first version is ready.

Yes, during the programme. Design-partner clinics use the scribe and the workspace free for the whole programme, and we put that in writing before we start working together.

Design-partner clinics use the scribe and the workspace free during the programme; afterwards, a subscription whose price is agreed in writing before it applies. Insurers, pharma and brands pay for consented, structured data. We never sell a pet's file: designed so an insurer sees a pet's history only with the owner's separate, revocable consent, and insurance products are offered by a licensed insurer.

Nothing changes without a new written agreement, and nothing becomes paid automatically. Your data stays yours: you can stop at any time, and we delete what you ask us to. These terms go into the written agreement signed before we start working together.

No. The scribe is designed to write up what the vet says. It doesn't diagnose or prescribe, and nothing is saved until the vet has reviewed the note.

Nothing is saved until you sign. You correct the draft like any note; medicines and doses are always yours to confirm, and prescriptions remain the licensed vet's, under the veterinary-medicine rules of the Ministry of Agriculture and Rural Affairs. Drafts are designed to be labelled AI-generated and to flag what the scribe isn't sure about.

We don't quote an accuracy figure: the scribe hasn't been measured in a clinic yet. During the programme we review drafts with design-partner vets and our clinical advisor to see where they need correcting.

The scribe is being designed for consults in Mandarin and English from the start. The interface, the notes and our support are available in Chinese.

A phone or tablet with a microphone and an internet connection. Nothing changes in your current system until you ask for the connection (planned for the next phase).

Yes: the scribe has to hear the consult to draft the note. Designed so the recording is used only to draft the note; how long it is kept is set in a written agreement before our collaboration with your clinic starts.

Yes, by default, and you can refuse in writing at any time. Designed so we only use anonymised note text to improve the AI scribe: the owner's name, phone number and anything else that identifies a person are removed and cannot be restored; consult recordings are never used for training. Under PIPL, anonymised information is not personal information. This arrangement goes into the written agreement signed before we start working together; once you refuse, new notes are no longer used for training.

The clinic informs owners; we provide a bilingual notice, in Chinese and English, for the front desk or the consult room. It says the consult is recorded, that the recording is used only to draft the note, that the vet reviews and signs it, and that once anonymised, the note text may be used to improve the AI scribe, while the recording is never used for training. An owner who would rather not be recorded can tell the vet before the consult starts.

Download the notice template (PDF)

The clinic's records are the clinic's responsibility, as the personal-information handler; Petnest AI acts as the entrusted party and processes them under a written entrustment agreement signed before the collaboration starts. Designed so anonymising note text under that agreement is part of the entrusted processing. A record an owner chooses to share follows the owner's own consent.

Designed so clinical and pet records stay in mainland China (Shanghai), with every read and write logged, with identity and scope.

Only named staff, and every access is logged. Designed so clinical and pet records stay in mainland China; any access by the founding team from outside mainland China would first need a legal basis under PIPL and the owner's separate consent, set out in the written agreement signed before we start working together. See the trust centre.

Designed so the owner decides who else sees the record, clinic by clinic and partner by partner, and can withdraw at any time, except where Chinese law requires it, for example when a clinic reports a notifiable animal disease such as rabies to the authorities.

Designed so you can export your clinic's records at any time, as readable PDFs plus a structured file. The clinic remains responsible for keeping its medical records, as the rules on animal diagnosis and treatment establishments require.

Designed so the recording stays on your device until the connection returns, then uploads.

Connections to existing practice-management systems are planned for the next phase. Tell us what you use today and we'll take it into account.

The founding team, in Chinese or English, on WeCom or by e-mail, on working days (Beijing time).